Head of Loyalty Product

Описание

inDrive is building a loyalty program as a layer that connects its services (rides, delivery, grocery and beyond) into one relationship with the customer.

Responsibilities

• Own the loyalty domain end to end: strategy, mechanics, economics and the roadmap
• Define which mechanics actually move retention
• Determine how loyalty works across very different markets
• Decide what to leave out of the program

Requirements

• Built or run a membership or loyalty product at scale
• Thinks in unit economics as naturally as in user journeys
• Knows how to make bold ideas affordable

We offer

• Opportunity to define the loyalty program for nearly 40 million users across 48 countries