Data Center Site HR Partner, AWS HRP, BeXT AIS

Описание

The Data Center Operations Site HR Partner joins Amazon's Builder Experience Team (BeXT) and supports the Builders who power AWS. This is a 100% on-site role embedded in the Data Centers.

Responsibilities

• Proactively monitor and analyze Builder sentiment trends using listening mechanisms
• Provide regular sentiment updates and recommended actions to site leadership and HRBPs
• Ensure Builders feel fully engaged in their work and valued for who they are
• Partner with Data Center Operations leaders at multiple levels to develop proactive strategies and goals focused on the Builder experience
• Connect sentiment trends and HR data to operational goals while diving deep into details
• Apply HR fundamentals to problem-solve across talent management, performance management, compensation, and employee relations
• Support Builder queries with discretion and expertise, navigating Amazon Policies with high judgment
• Conduct workplace investigations in collaboration with Builder Relations
• Consult, coach, and develop site leadership through decision-making with empathy and sound judgment
• Foster and role model an environment of inclusion for all Builders
• Work with partner teams to innovate, implement, and deploy HR strategies across your cluster of Data Centers
• Manage through ambiguity in a fast-paced, continuously innovating environment
• Conduct weekly Gemba Go See (GGS) walks, engaging directly with Builders to understand their experience
• Leverage Builder sentiment data to advocate for their needs, partnering with site leaders to develop proactive strategies focused on engagement
• Consult and coach leadership through talent management, performance management, compensation decisions, and employee relations issues, applying empathy and sound judgment
• Collaborate with stakeholders to align on Builder engagement actions
• Manage Builder concerns as the first point of escalation, and own site-specific people projects that drive impact

Requirements

• 5+ years of HR work within an international, fast-paced, and customer-driven environment experience
• Knowledge of local labor law
• Experience in HR within an international, fast-paced and customer-driven environment
• Experience in a call center, distribution center, or manufacturing environment
• Experience supporting hourly employee client group
• Experience with MS Office tools and HR Information Systems
• Bachelor's degree or equivalent

Nice to have

• Master's degree in Human Resources Management
• Experience in human resources with companies supporting 250-500 or more associates
• Experience managing and leading employees

We offer

• Inclusive team culture with employee-led affinity groups and ongoing learning experiences
• Mentorship and career growth resources
• Focus on work-life harmony and flexibility