Описание

The ICT Officer plays a key role in designing, operating, and continuously improving the Organization's private cloud, private AI platform, and Platform-as-a-Service (PaaS) environments, as well as its public cloud services, in support of operations and missions worldwide. The position involves applying infrastructure-as-code, automation, CI/CD, containerization, and monitoring practices to deliver secure, resilient, and scalable platforms that enable client entities to develop, deploy, and run applications, including AI and machine learning workloads, in complex and often time-sensitive environments. The incumbent provides round-the-clock support, including on-call and rotational coverage, to ensure high availability and rapid incident resolution for mission-critical services.

Responsibilities

Design, deploy, operate, and maintain the private cloud infrastructure (compute, storage, virtualization), ensuring performance, resilience, capacity, and lifecycle management
Implement backup, disaster recovery, and business continuity arrangements, and support the onboarding of client entities
Deploy, operate, and optimize the private AI platform, including GPU-accelerated infrastructure and training and inference environments
Implement and maintain MLOps tooling and manage resource allocation, ensuring compliance with data protection and UN policies
Support the management and improvement of on-premises PaaS offering, including container orchestration, Drupal and Moodle platform, Redis, MySQL, and other managed platform services
Develop standardized deployment templates, and support client entities in deployment, and troubleshooting
Design, implement, and manage public cloud environments in line with UN architectural standards
Optimize cloud consumption and costs, and support hybrid connectivity between private and public cloud
Develop infrastructure-as-code and CI/CD pipelines, and implement monitoring, logging, and alerting across all platforms
Provide 24/7 on-call and rotational support, including weekends and holidays as required, resolving incidents within agreed service levels and contributing to incident, problem, and change management
Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above

Requirements

Advanced university degree (Master’s degree or equivalent) preferably in information technology, computer science, engineering, statistics, or in a field related to the post description with zero (0) year of relevant experience OR a first level university degree (Bachelor’s degree or equivalent) preferably in information technology, computer science, engineering, statistics, or in a field related to post description with two (2) years of relevant experience
Experience in DevOps, cloud engineering, or infrastructure and platform management
Experience with open-source AI/ML platforms (E.g. vLLM, RAG DB’s, etc.) and on-premises GPU-accelerated infrastructure management
Experience managing private cloud environments using an open source virtualization platform (e.g., Proxmox or another KVM platform)
Experience supporting infrastructure-as-code, CI/CD pipelines, and monitoring tools
English fluent required

Nice to have

Relevant professional certifications in one or more of the following areas: public cloud platforms (e.g., Microsoft Azure, AWS, or Google Cloud), identity and access management, infrastructure as code and automation (e.g., Terraform)
Experience in supporting public cloud environments (e.g., AWS, Azure, or Google Cloud)
Experience with containers and on-premises PaaS environments (e.g. Redis, Solr, MySQL, NGINX, etc)
Experience working in the United Nations system or a similar international organization
Knowledge of other official UN languages

We offer

Open-ended contract subject to organizational requirements, availability of funds and/or satisfactory performance
Participation in 24/7 on-call duties (including weekends and holidays according to schedule)