HR Business Partner

Описание

This role goes beyond traditional HR support — it’s about driving business outcomes through effective organisation design, talent management, workforce planning, and leadership effectiveness. You’ll partner with leaders to build high-performing teams, make sound people decisions, and ensure their organisational structures and capabilities support the company’s broader strategy.

Responsibilities

• Act as the dedicated Partner for assigned business units - Revenue, Product and Tech
• Build trusted relationships across all levels — from managers to Department Heads
• Partner with managers and Heads on workforce planning, org design, role clarity, and team structure
• Bring diagnosis and options to leadership when people challenges arise — not just process
• Maintain an up-to-date HR Support Plan for each exec in scope (CPO, CRO, CTO): business goals, people bottlenecks, HR actions, owners
• Own talent strategy for assigned units: succession planning, A-player retention, leadership bench development
• Lead and drive performance management cycles for assigned units: goal-setting, reviews, calibration, feedback quality
• Create and monitor PIPs; support managers through difficult performance conversations
• Lead complex organisational changes (reorgs, leadership transitions, scaling); design frameworks for implementation
• Build change capability in managers as seniority grows
• Conduct regular 1-on-1s with managers; proactively identify disengagement and attrition risks
• Lead or contribute to engagement surveys and pulse survey action planning at the business-unit level
• Recommend and implement retention actions in collaboration with CB and leadership
• Coach managers on sensitive and complex people decisions; act as escalation point for high-complexity ER cases (restructuring, senior leader issues, legal-adjacent situations)
• Translate people data (from People Operations) into strategic workforce insight for managers and leadership
• Surface organisational risks and opportunities before they become problems
• Use AI tools for analysis, diagnosis support, and workflow design
• Champion AI-first and MuseOS ways of working within the business unit and the wider people function

Requirements

• 4+ years as an HR Business Partner or similar strategic HR role
• Experience in org design, succession planning, and performance management cycles
• Strong coaching skills for senior managers and Department Heads, including complex/escalated ER cases
• Comfortable using people data/analytics for workforce insight
• Experience leading or supporting organisational change
• Familiarity with AI tools for HR analysis and process work
• Strong stakeholder management, able to build trust quickly across levels
• English - Upper-Intermediate