Sr. Manager, Cloud and AI QA

Описание

The Senior Manager, IT Quality Assurance leads the software quality assurance function, establishes quality strategies, leads testing and validation efforts, develops team capabilities, and partners across the organization to deliver reliable, high-quality software solutions.

Responsibilities

• Lead software quality assurance, testing, and validation strategies ensuring software and technology solutions meet business requirements, quality standards, and end-user expectations
• Develop and oversee quality strategies and risk-based testing approaches aligned with business objectives, ensuring new software solutions meet functional requirements, technical specifications, compliance standards, and integration expectations across the development lifecycle
• Oversee user acceptance testing, alpha testing, beta testing, and defect resolution activities to ensure testing is completed, documented, and successfully supports production readiness
• Lead quality oversight for software releases by providing visibility into testing progress, quality metrics, risks, defects, and areas requiring remediation to support informed release decisions
• Drive the adoption of test automation, modern quality engineering practices, and shared accountability for quality to improve testing effectiveness and efficiency
• Define and implement appropriate quality assurance and validation approaches for new technologies and AI-enabled capabilities while balancing risk, regulatory, and business requirements
• Ensure quality assurance processes and testing activities comply with organizational standards, applicable regulations, and recognized quality frameworks, including completion of applicable documentation and controls, regulatory approval of quality records, while driving continuous process improvement
• Partner with Engineering, Product, and other cross-functional teams to identify risks, establish priorities, communicate progress, and improve overall product quality
• Analyze application documentation, technical specifications, and vendor solutions to assess functionality, evaluate suitability, and provide quality-focused recommendations for software and system selection; drive effective vendor contract and sourcing administration
• Establish and integrate quality metrics to understand trends, measure effectiveness, and identify opportunities for improvement
• Comply with Company and department policies and standards; performs other duties as assigned

Requirements

• Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or a related field, or equivalent combination of education and experience
• 10 years of relevant experience in software quality assurance, software testing, or quality engineering, including experience within the area of expertise
• 5 years of leadership or people management experience
• Experience supporting quality assurance for cloud-based applications and AI-enabled solutions

Nice to have

• Experience with enterprise quality assurance programs within complex technology environments

We offer

• This position primarily completes work from a remote setting, most commonly, a home office
• This position requires occasional travel (up to 10%)
• Competitive benefits, unique incentive programs and rewards
• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• LifeWorks (Employee Assistance Program)
• Patterson Perks Program
• The potential compensation range for this role is $123,200.00 - $164,333.33 per year