Senior Employee Relations Manager

Описание

Labcorp is a global leader in diagnostic testing and drug development solutions. This role is a trusted ER leader, owning and stewarding strong relationships with leaders and HR Business Partners (HRBPs) to strengthen leader capability and address emerging issues early.

Responsibilities

• Works with business managers on particularly complex ER cases that may require commercially acceptable solutions
• Advises on formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, investigations, and performance matters)
• Acts as a second review/escalation for their team cases; ensuring the ER Labcorp consistency is attained at all times
• Approves all terminations within own business area
• Leads employee relations projects and activities
• Coordinates information with more senior ER team members to ensure compliance with federal state and local requirements
• Ensures their team delivers quality upskilling and publishes an annual development program or upskilling offering for Labcorp leaders globally; may also deliver upskilling themselves
• Works with the metrics team to supply additional intelligence around case numbers for their BU; looking at trends and making business focused recommendations
• Whilst they will be attached to a particular business unit, at busy times they are expected to work across the global team, if required

Requirements

• Bachelor's Degree in business, law, human resources, or related subject
• 8 or more years' experience with Employee Relations or Human Resource Business Partnering role
• 1 or more years' experience leading a team
• 3 or more years' experience handling Employee Relations cases
• Sound, expert knowledge of relevant employment and labor laws; ideally in more than one country
• Familiarity with Labcorp policies and ability to refer managers and employees to relevant policies, tools, documents, etc.
• Ability to maintain confidentiality with sensitive issues
• Ability to investigate and to train their team to investigate
• Ability to summarize cases succinctly and give regular case reviews (to peers/legal/ER leaders)
• Ability to prioritize time-sensitive issues
• Awareness of multiple HR disciplines and processes (i.e., compensation, benefits, talent acquisition).
• Familiarity with case management tools and Microsoft Office
• Proven customer service focus and organizational skills
• Ability to problem solve, especially in regard to commercial decisions
• Flexibility and willingness to deal with competing priorities and assist others as needed in a team environment
• Excellent interpersonal skills with demonstrated patience, tact, and respect; great line manager track record
• Demonstrated exceptional verbal and written communication skills
• Ability to adopt a systems thinking approach; looking beyond the immediate issue for the root cause

Nice to have

• Appropriate HR Certification (PHR, SPHR, GPHR, CIPD, etc.)
• 1 or more years of experience using spreadsheets to analyze reporting data and developing PowerPoint presentations to effectively communicate insights and tell a compelling story.
• Current or prior Labcorp employee

We offer

• The application window is October 23, 2026
• Pay Range: $110,000 - $135,000
• All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
• The position is also eligible for an annual bonus under the Labcorp Bonus Plan.
• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
• Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule with a minimum of three in-office days per week.