CXG Data Specialist
RemoFirstУдалённоот 1 года
CRMSaaSData QualityCustomer SuccessBI ToolsRevenue OperationsSales OperationsHubSpotData ManagementDevRev
Описание
RemoFirst is building an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management, and is seeking a CXG Data Specialist to support and optimize data quality across its CXG tech stack.
Responsibilities
- Own proactive data quality monitoring and clean-up across CXG systems
- Validate and reconcile customer and account data across different sources
- Perform data manipulation and analysis, including VLOOKUPs, reconciliation, duplicate account identification, research, and clean-up
- Maintain accurate customer journey stages, account statuses, CSM ownership, and other critical CXG data points
- Run recurring data-quality checks and proactively identify inconsistencies across systems
- Help update reporting and dashboards
- Monitor cancelled employee hiring processes and notify Finance when associated deposit invoices need to be cancelled
- Partner with RevOps and CXG teams to identify recurring data-quality issues and improve the underlying processes
Requirements
- 1–5 years of experience in Data Management, Revenue Operations, Sales Operations, CRM Administration, Customer Success, or a related operational role
- Experience administering CRM or CXG platforms
- Experience working with sales technology tools and revenue systems
- Excellent organizational skills with exceptional attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication skills and the ability to collaborate across distributed teams
Nice to have
- Experience within a SaaS business
- Experience supporting EOR, PEO, HR Tech, or contractor management platforms
- Experience with HubSpot, DevRev and BI tools
- Experience with data management, data clean-up and deduplication
We offer
- Remote work