Описание

ElevenLabs is an AI research and product company transforming how we interact with technology, with a focus on AI audio platforms. We are hiring Site Reliability Engineers to set the reliability standard across everything we build, serving millions of users and thousands of businesses. You will join our dedicated Reliability team and own how we design for resilience, respond to incidents and keep improving.

Responsibilities

Design and run disaster recovery programmes, setting ambitious recovery targets and testing against them regularly
Define SLAs and SLOs with each product team, and build the tooling to track them by product and customer
Own how we detect, respond to and learn from incidents, including alerting design, the incident process and post-mortems, and our on-call process
Build AI-assisted investigation and auto-resolution, from agent-led diagnosis to automated remediation
Embed with product teams to shape architecture and engineering practices for resilience at scale

Requirements

Hands-on experience running production systems at scale as an SRE, infrastructure engineer or similar, with a track record of measurably improving reliability
A strong background in backend development, and a habit of solving reliability problems with code and automation
Experience owning incident response, on-call and post-mortems, and driving fixes through to completion
Experience with observability and alerting, and with defining and tracking SLOs or SLAs
Solid grounding in Kubernetes and cloud infrastructure (GCP and AWS preferred)

We offer

Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend
This role is remote and can be executed globally
If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw