Sr Director, Program Management position

Описание

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Responsibilities

• Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flex’s products and services
• Act as the primary point of contact between the business and its clients
• Oversee the scheduling, coordination and implementation of contracted Flex’s products and services for assigned clients
• Coordinate with the client and Flex operations to define data requirements, production schedule and deliverables as required
• Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development processes
• Work with the Director and Management team about coordination of team members to ensure key metrics are monitored per account and that customer satisfaction is closely monitored
• Innovate and authorize projects using broad and far vision and expertise in customer requirements to improve and/or extend the value proposition to existing customers, linking them more firmly to Flex
• Participate in and/or support major contract negotiations
• Be responsible to drive, collaborate and steer business development activities to win replacement and growth business
• Provide business proposal support and inputs for existing and new business
• Monitor and support the program team to ensure an effective use of and participation in Quarterly Business Review process
• Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce

Requirements

• A Bachelor’s degree in business, engineering, or sciences
• Typically requires 7 years of progressively advancing program management and/or business development experience
• Ability to work with internal teams and executive management as well as external customers to maximize mutual benefit
• Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses
• Demonstrated ability to successfully influence senior level management, executives and key clients
• Strong negotiation skills required
• Ability to read, analyze, and interpret the most complex documents
• Ability to respond effectively to the most sensitive inquiries or complaints
• Ability to write speeches and articles using original or innovative techniques or style
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors
• Ability to work with mathematical concepts such as probability and statistical inference to practical situations
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Nice to have

• MBA is preferred

We offer

• A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment
• Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities