Program Manager - Applications (Senior Leadership Role)
Описание
We are looking for a Program Manager of Applications to lead one of Optimove's core customer-facing product and technology domains. This is not a traditional Product Management or Engineering Management role. You will run the domain as a small business within Optimove, with end-to-end accountability for product direction, technology, people, execution, customer value, and business outcomes. You will lead a multidisciplinary organization of 20+ people across Engineering, Product, and Design/UX, with the authority to shape the team and operating model required to succeed. We are looking for a leader who can move naturally between product strategy, customer needs, technology, execution, and people leadership - and who is comfortable making difficult trade-offs and being accountable for the outcome.
Responsibilities
- Own the roadmap and make the final trade-offs about what to build, what to improve, and what not to do
- Deeply understand how customers use our applications and drive measurable improvements in customer experience, usage, and impact
- Create an organization capable of moving quickly while maintaining strong standards for quality, reliability, maintainability, and service health
- Own outcomes from problem discovery through product definition, development, release, adoption, and ongoing operation
- Lead Engineering, Product, and Design/UX capabilities; build a high-performing organization and continuously improve its structure, talent, and ways of working
- Own headcount and relevant cloud/vendor resources, making deliberate trade-offs between investment, speed, quality, and cost
- Reduce unnecessary dependencies and build the technical and organizational capabilities needed for the group to increasingly decide, build, test, and release independently
- Maintain direct exposure to customers and work closely with Customer Success and other commercial teams to understand problems, validate priorities, and measure outcomes
- Define and manage against a clear scorecard spanning innovation, adoption, customer outcomes, reliability, delivery speed, quality, and efficiency
Requirements
- Significant leadership experience in a B2B SaaS product and technology organization, with meaningful ownership of a product, platform, or business domain
- Strong product judgment - able to understand customer problems, shape product direction, evaluate opportunities, prioritize ruthlessly, and make sound trade-offs
- Strong technical fluency and engineering judgment - able to engage deeply with engineers and architects, understand technical constraints and trade-offs, and challenge decisions constructively
- Experience leading multidisciplinary teams and senior leaders across Product, Engineering, Design, or adjacent functions
- Demonstrated accountability for outcomes rather than only roadmap, delivery, or a single functional discipline
- Strong execution capability - able to turn ambiguous problems into decisions, clear ownership, and sustained delivery
- Excellent judgment and decision-making skills, including the ability to make difficult calls with incomplete information
- Strong customer orientation and experience engaging directly with sophisticated enterprise customers
- Ability to balance innovation, customer value, speed, reliability, technical health, and cost rather than optimizing for a single dimension
- Comfort operating with significant autonomy and being held accountable through measurable business and product outcomes
- Excellent communication and leadership skills in English
Nice to have
- Direct ownership of both Product and Engineering is an advantage
- Hebrew is an advantage