Unity Support Engineer
AltorosPoland or westwardУдалённоЧастичная занятость
REST APILinuxC#GCPDjangoWindowsUnitySDK
Описание
This role involves regularly reviewing Unity SDK release notes, identifying breaking changes that may impact integration with Django, and assessing the impact on existing API contracts. You will perform reactive compatibility patching on the Unity client side when SDK updates introduce incompatibilities or integration points with the Django backend start failing. Additionally, you will actively participate in incident diagnostics for issues such as frozen screens, stale content, or Unity clients not receiving configuration from Django, clarifying root causes, proposing, and implementing fixes. Collaboration with the backend team and external stakeholders to document known issues and workarounds in runbooks is also expected.
Responsibilities
- Regularly review Unity SDK release notes on a monthly basis and identify and flag breaking changes that may impact integration with Django
- Assess the impact of each release on the existing API contract
- Perform reactive compatibility patching on the Unity client side when SDK updates introduce incompatibilities or integration points with Django backend start failing
- Actively participate in incident diagnostics for issues such as frozen screens or stale content, missing or outdated content updates, and Unity client not receiving configuration from Django
- Clarify root causes, propose and implement fixes
- Collaborate with the backend team and external stakeholders to document known issues and workarounds in runbooks
Requirements
- Proven experience working with Unity SDK, including understanding of release cycles and versioning strategies, Unity Package Manager and dependency management, and best practices for upgrading packages without breaking the project
- Strong ability to read, analyze, and modify C# code within existing Unity projects (not expected to build full applications from scratch; focus on diagnosis, debugging, and targeted patching)
- Solid understanding of how a Unity standalone application consumes REST APIs: HTTP client usage in Unity, JSON serialization/deserialization, error handling and retry strategies
- Experience configuring and building Unity standalone targets for Windows and/or Linux
- Ability to reproduce and diagnose runtime issues locally in Unity using logs, breakpoints, and diagnostic tools
- Isolating issues related to networking, configuration, or SDK behavior
- Practical knowledge of Unity plugins and Package Manager: updating dependencies safely, resolving conflicts and version mismatches
- English level B2+ (comfortable reading technical documentation and runbooks; able to communicate clearly with clients and stakeholders)
Nice to have
- Experience using Unity in digital signage, kiosk systems, or interactive displays (not traditional game development)
- Basic understanding of Django REST API from the client perspective: endpoint structures and patterns for configuration and content delivery
- Familiarity with GCP Cloud Run conceptually: understanding what it is and how to interact with it
- Experience working with jump PCs / RDP for remote diagnostics: navigating remote environments, collecting logs, and reproducing issues on remote machines
We offer
- Part-time: up to 10 hours/month
- Duration: 6–12 months, starting August
- Working window: Mon–Fri, 15:00–00:00 Warsaw time
- Location in Poland or westward
- Fully paid onboarding; 20 hours from August to October 2026
Hiring process
- Please mention “I found this job at Remocate!” upon application