Staff Machine Learning Engineer, Assistance Engineering

Описание

The Assistance Engineering Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools.

Responsibilities

• Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
• Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
• Learn and share the latest AI/ML technologies with the team

Requirements

• PhD/Master’s degree, preferably in CS, or equivalent experience
• 9+ years of ML engineering experience, with ownership responsibility over large-scale software systems
• Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
• Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations

Nice to have

• Experience with LLM driven chatbot and Agentic AI products

We offer

• This position is US - Remote Eligible
• The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager
• You must live in a state where Airbnb, Inc. has a registered entity
• Base pay range: $212,000—$260,000 USD
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits