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IT Ops

unknownLimassolВ офисеот 2 летПолная занятость
CRMJiraCMSHelpdeskIT OperationsAccess ManagementSysAdminIT administration

Описание

Responsibilities

  • Manage access onboarding for new employees: Gmail, task trackers, chat, CRM, CMS, Back Office, analytics, and partner platforms.
  • Manage the access lifecycle: provisioning, modification, and deprovisioning based on employee roles.
  • Support employees and resolve issues related to access and internal systems.
  • Maintain access management processes, ensuring structure, security, and consistency.
  • Work with telegram accounts: we create corporate telegram accounts for employees.
  • Maintain banner placement calendars and ensure timely publication, replacement, and removal of banners.
  • Monitor mirrors, system incidents, and platform disruptions, and promptly communicate updates to relevant teams.
  • Improve and automate IT Ops processes, reducing manual work and increasing efficiency.

Requirements

  • 2+ years of experience in IT Operations / IT Administration / Access Management or a related role.
  • Strong organizational and multitasking skills.
  • Experience with Gmail, CMS, CRM, Back Office, Jira and other task trackers, analytics tools, and internal platforms.
  • Understanding of access management and experience working with corporate systems and services.
  • Ability to work independently and manage multiple tasks and priorities.
  • Strong communication skills for effective collaboration with teams and users.
  • Problem-solving mindset and attention to detail.
  • Willingness to learn and work with new tools, systems, and processes.
  • English + Russian or Ukrainian are mandatory.

We offer

  • The opportunity to influence IT Operations processes and contribute to their automation.
  • Official employment with taxes covered.
  • 24 vacation days + 10 sick days.
  • Learning budget, conferences, and team-building activities.
  • Annual loyalty bonus.
  • Sea-view office in Limassol, lunches, and everything you need for a comfortable work environment.