IT Ops
unknownLimassolВ офисеот 2 летПолная занятость
CRMJiraCMSHelpdeskIT OperationsAccess ManagementSysAdminIT administration
Описание
Responsibilities
- Manage access onboarding for new employees: Gmail, task trackers, chat, CRM, CMS, Back Office, analytics, and partner platforms.
- Manage the access lifecycle: provisioning, modification, and deprovisioning based on employee roles.
- Support employees and resolve issues related to access and internal systems.
- Maintain access management processes, ensuring structure, security, and consistency.
- Work with telegram accounts: we create corporate telegram accounts for employees.
- Maintain banner placement calendars and ensure timely publication, replacement, and removal of banners.
- Monitor mirrors, system incidents, and platform disruptions, and promptly communicate updates to relevant teams.
- Improve and automate IT Ops processes, reducing manual work and increasing efficiency.
Requirements
- 2+ years of experience in IT Operations / IT Administration / Access Management or a related role.
- Strong organizational and multitasking skills.
- Experience with Gmail, CMS, CRM, Back Office, Jira and other task trackers, analytics tools, and internal platforms.
- Understanding of access management and experience working with corporate systems and services.
- Ability to work independently and manage multiple tasks and priorities.
- Strong communication skills for effective collaboration with teams and users.
- Problem-solving mindset and attention to detail.
- Willingness to learn and work with new tools, systems, and processes.
- English + Russian or Ukrainian are mandatory.
We offer
- The opportunity to influence IT Operations processes and contribute to their automation.
- Official employment with taxes covered.
- 24 vacation days + 10 sick days.
- Learning budget, conferences, and team-building activities.
- Annual loyalty bonus.
- Sea-view office in Limassol, lunches, and everything you need for a comfortable work environment.