Описание

Transformation of processes: analysis of AS IS, search for manual labor, duplication and operational risks; design of TO BE taking into account strategy, clients, regulation and technologies.
Automation and simplification: standardization, centralization, automation and implementation of AI with a focus on reducing TAT, manual labor and operational costs.
Portfolio and roadmap: formation of an initiative portfolio, assessment of effect, cost and risks, business case, prioritization, control of deadlines, dependencies and escalation.
Work with IT: business requirements: AS IS / TO BE, business rules, scenarios, data, integrations, acceptance criteria; scope management and control of solution compliance.
Implementation to result: from solution approval to stabilization: UAT, business acceptance, regulations, user readiness, measurement of actual effect.
Cross-functional leadership: central role in the change team: daily work with the Run function of Operations, analysts, IT team and business teams - formation and approval of the backlog, prioritization, agreements on deadlines and resources; synchronization with compliance; elimination of the root causes of systemic problems, not symptoms.

Experience of 3-5 years in the role of PO / PM / change lead in a bank or fintech;
Deep knowledge of back-office products and processes: payments, debt collection, credit administration, customer inquiries;
Strong business analysis: BPMN, AS IS / TO BE, requirements, user stories, acceptance criteria;
Technical literacy: integrations, API, data, SQL - at the level of confident dialogue with IT;
Practical experience in process automation and AI implementation in processes - from idea to working solution with confirmed effect;
Experience in BPM, workflow or low-code automation - a plus;
Ability to calculate the effect: TAT, FTE, operation cost, business case;
Agile / Scrum / Kanban, Jira, Confluence;
Active use of AI tools (ChatGPT, Claude, Perplexity, Copilot, etc.) in work and life;
Drive, proactivity, responsibility for the result, not for feature release.

Salary above the market average + quarterly bonus for success - 4 times a year;
Real impact: we are building Operations from scratch, solutions are implemented quickly;
Strong change team and short path to decision-makers;
Hybrid: 3 days in the office in Moscow + 2 days remotely;
Voluntary medical insurance;
Culture without bureaucracy: we communicate informally, openly and freely;
Training and development, stability of an international banking group.

Product Owner / Product Manager