Billing Specialist

Описание

This role involves processing withdrawal requests, analyzing transactions, and investigating suspicious activities to prevent fraud.

Responsibilities

• Manual processing of withdrawal requests
• Analysis of deposits and unsuccessful transactions
• Investigation of suspicious and abnormal transactions
• Detection and formation of fraud patterns
• Analysis of user behavior
• Verification of payment details
• Processing refunds and erroneous credits
• Analyzing PSP technical statuses
• Interacting with L1 support on transaction issues
• Maintaining transaction logs and recording decisions

Requirements

• Understanding of payment processes: deposits, withdrawals, PSPs, crypto/fiat
• Experience in payments, billing, anti-fraud, fintech, or operational support
• Analytical thinking and data skills
• Ability to make decisions on each case and take responsibility for them
• Ability to work under high pressure
• Ability to work shifts, including night shifts
• At least one year of experience in payments, fintech, iGaming, or related high-risk projects

We offer

• High salary (plus performance bonuses and salary revision)
• 24-days holiday leave
• Corporate English lessons
• Exciting work challenges that allow you to grow to your full potential
• Strong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience