Описание

The Head of Transaction Monitoring will own the transaction monitoring framework for fiat and crypto across the Group and ensure all products feed monitoring systems completely. This role involves managing alert handling end-to-end, overseeing outsourced review capacity, and leading rule calibration and automation. The successful candidate will also lead and develop a team of 10+ analysts.

Responsibilities

Own the transaction monitoring framework for fiat and crypto across the Group (rules, scenarios, thresholds and documented rationale).
Ensure every product, entity and payment flow feeds monitoring systems completely, including new products pre-launch.
Manage alert handling end-to-end: triage, investigation, escalation, case management and closure with SLAs and quality standards.
Keep alert and case queues within tolerance through capacity planning, rota management and backlog recovery.
Oversee outsourced/third-party review capacity, SLA performance and quality controls.
Lead rule calibration, effectiveness testing and automation of manual, low-judgement work.
Lead and develop a team of 10+ analysts, build SOPs, QA/QC frameworks and MI for senior leadership.

Requirements

5+ years in transaction monitoring or financial crime investigations, with at least 2 years in a lead/management role.
Experience in payments, e-money, banking or crypto; experience across both fiat and crypto is a strong advantage.
Proven track record improving a monitoring function (rule rebuilds, backlog recovery, automation) with measurable outcomes.
Experience in workforce and capacity planning, QA/QC frameworks and managing operational SLAs, including outsourced oversight.
Hands-on knowledge of rule design, threshold calibration and effectiveness testing.
Working knowledge of UK AML requirements (MLRs, JMLSG), sanctions regimes (UK, EU, OFAC, UN) and PEP screening.
Comfortable with data (ability to query, interpret and act); SQL or Python is a plus.

Nice to have

Exposure to France

ACPR/AMF and reporting to TRACFIN, reporting to FINTRAC, or understanding FIU regimes in UAE and Switzerland.

Experience with blockchain analytics tools such as Chainalysis, Elliptic or TRM.
Clear view on where automation and AI assist monitoring versus where human oversight is required.

We offer

Real ownership of a core control in a regulated, fast-growing firm and leadership of a 10+ person team.
Direct access to senior leadership and an open culture.
30 days annual leave per year.
4 wellbeing days per year and 1 company volunteering day per year.
Private Healthcare, Pension, Income Protection and Life Insurance.
Menopause Policy and an enhanced Parental Leave policy.