Sr Manager, AI/ML Engineering
Описание
Optum Tech is a global leader in health care innovation, developing cutting-edge solutions from advanced data analytics and AI to cybersecurity to solve complex challenges in healthcare.
UnitedHealthcare is accelerating its next-generation AI transformation through Claims AI 10.0 and Enterprise Agentic AI initiatives, seeking a highly experienced Senior Manager AI/ML Engineering to lead multiple AI engineering teams responsible for building and scaling enterprise-grade AI, Generative AI, Agentic AI, and intelligent automation solutions.
This leader will oversee delivery of strategic AI platforms and business-critical AI products supporting claims automation, intelligent decision systems, knowledge-driven workflows, and healthcare operational transformation. The role requires a solid blend of technical leadership, organizational leadership, people management, platform strategy, delivery excellence, and enterprise AI governance.
Responsibilities
- Lead AI/ML adoption across the team, driving innovative use of both Generative AI and traditional ML techniques
- Design, develop, test, deploy, maintain, and continuously improve AI-powered software solutions to meet customer and business needs
- Build responsible AI solutions and service components to support the Provider community, ensuring compliance with ethical and regulatory standards
- Leverage emerging offerings from cloud service providers to enable efficient and cost effective AI solutions
- Develop new features leveraging AI/ML, including Generative AI models, predictive analytics, and automation capabilities
- Provide technical leadership for AI initiatives, including Chatbots and conversational AI solutions
- Partner with product management, architects, and engineering leadership to deliver creative, scalable AI solutions for healthcare challenges
- Drive alignment with enterprise AI strategies and ensure solutions meet business objectives and engineering best practices
- Accountable for high-quality software deliverables and operational excellence
- Mentor and train team members on AI/ML technologies, frameworks, and responsible AI practices
- Collaborate with broader engineering teams to integrate AI into cloud modernization efforts and digital-first initiatives
- Exercise independent judgment to prioritize, plan, and manage AI-related activities and projects
Requirements
- Bachelor's or Master's Degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Engineering, or related technical field
- 12+ years of software engineering experience
- 8+ years of AI/ML engineering experience
- 5+ years managing engineering teams, managers, and technical leaders
- 5+ years delivering enterprise-scale AI, ML, Data, or Cloud platforms
- 4+ years hands-on experience with Generative AI, LLMs, NLP, and AI architecture
- 3+ years experience with Agentic AI, RAG, AI orchestration, and intelligent automation
- Demonstrated solid Python development background and familiarity with enterprise-scale AI platforms
- Experience with AWS cloud-native services including Bedrock, SageMaker, Lambda, ECS/EKS, OpenSearch, and S3
- Experience leading AI governance, model lifecycle management, operationalization, and production support processes
Nice to have
- Experience managing multi-million-dollar AI transformation programs
- Proven exposure to healthcare payer, claims, provider operations, utilization management, or regulated industries
- Experience driving enterprise cloud modernization and platform transformation initiatives
- Demonstrated solid executive communication, strategic planning, stakeholder management, and organizational leadership skills
We offer
- The salary for this role will range from 148,900 USD to 255,300 USD annually based on full-time employment
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
- Flexibility to work remotely from anywhere within the U.S. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week
Hiring process
- This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants