Описание

Do you enjoy working in ecommerce: writing emails, planning campaigns and seeing in the numbers what makes customers come back? Then we

Own and improve our Klaviyo flows (welcome, abandoned cart, browse abandonment, post-purchase, replenishment and win-back) so more visitors buy and more customers buy again
Plan, write with AI and send our email and SMS campaigns and promotions, from the weekly calendar to big moments like Black Friday
Grow and run our SMS channel alongside email, without tiring the list
Run postcard campaigns to customers and lapsed buyers, and measure what they bring back
Build segments, and improve sign-up forms and pop-ups so the list grows with the right people
A/B test subject lines, offers, timing and content, and roll out what wins
Set up email, SMS and postcard retention for the brands we

2-3+ years in ecommerce, email or CRM marketing, ideally with a DTC brand
Hands-on experience with Klaviyo or a similar tool: you
You enjoy doing the work yourself: writing, building and sending rather than only briefing others
You already use AI tools in your work and want to get really good at using them for retention
You follow what
A feel for writing that sells, and an eye for emails that look premium and trustworthy
Comfort with numbers such as open and click rates, revenue per recipient, repeat purchase rate and customer lifetime value

A permanent, full-time role in a profitable, growing ecommerce company
Training in our AI workflow (Claude, Klaviyo and our own AI operating system connected across all our tools), and in how we test and run retention
Real, measurable impact from day one: your emails, SMS and postcards reach real U.S. customers and you see the revenue within days
The chance to build retention for entirely new brands from scratch
Direct mentoring from the founder and a clear path to a team lead role as we grow
Flexible hours, skill development, new tech gear and continuous support
Salary: 4,000-6,000 EUR / month, depending on experience
Employment: permanent, full-time
Location: on-site, Vanha Talvitie 19 A, Kalasatama, Helsinki
Start: as soon as possible, by agreement

Ecommerce Specialist: Retention (Email, SMS & Postcards)