Описание

We are a growing international startup building digital products for a global audience.

Respond to client inquiries, understand their needs, and recommend suitable transportation options
Prepare quotes, follow up with clients, and manage reservations
Plan itineraries, including airport transfers, corporate trips, roadshows, and events
Handle booking changes, cancellations, special requests, and last-minute issues
Coordinate with transportation partners to confirm availability, vehicles, chauffeurs, and pickup details
Work with executive assistants, travel managers, and travel agencies on corporate bookings
Monitor upcoming trips and resolve issues before or during service
Keep client and booking details up to date in the CRM and follow every request through to completion

2+ years of experience in client service, reservations, travel coordination, or hospitality
Fluent English (C1+) and strong written and verbal communication skills
Excellent organizational skills and attention to detail
Ability to manage multiple bookings and deadlines in a fast-paced environment
Professional approach to working with corporate clients and high-profile individuals
Proactive attitude and ability to solve problems under pressure

Experience in luxury transportation, corporate travel, or vendor coordination is a plus

Customer Support Specialist