Описание

BROKSTOCK is looking for a motivated Junior Client Development Specialist to join their Cape Town sales team. The role is focused on outbound engagement with a large warm client base, involving approximately 80–100 calls per day. It is suitable for someone at the beginning of their sales career who already understands the fundamentals of sales and wants to grow within the investment and fintech industry.

Responsibilities

Make approximately 80–100 outbound calls per day
Work with warm client lists generated through platform activity and behavioural triggers
Establish contact and build trust with clients
Ask structured questions to understand client needs, experience and financial potential
Identify opportunities to increase client engagement and assets on the platform
Present relevant platform benefits and available offers
Qualify clients and transfer high-potential opportunities to a BDM
Schedule follow-up calls or meetings where appropriate
Maintain accurate client records, outcomes and next steps in the CRM
Follow approved scripts, compliance requirements and sales processes

Requirements

Approximately one year of experience in sales, telesales, customer service or a client-facing role
Understanding of the basic sales process
Strong communication and active-listening skills
Ability to establish rapport and build trust quickly
Confidence in asking questions and identifying client needs
Comfortable working with daily call and conversion targets
Resilience, discipline and a results-oriented mindset
Professional working proficiency in English
Interest in investments, financial markets or fintech

Nice to have

Experience in banking, financial services, brokerage, insurance or call-centre sales
Knowledge of Afrikaans, isiXhosa or another South African language

We offer

Product training, approved sales scripts, coaching and practical experience working with an established client base
Career progression to Junior BDM, Business Development Manager, Senior BDM or Team Lead
Location: Cape Town, South Africa
Work format: Office-based
Employment type: Full-time

Hiring process

Send your application/CV to •••