Global Distribution and Customer Logistics Manager

Описание

This role provides strategic and operational leadership for Global Distribution and Customer Logistics (GDCL) activities across Israel, ensuring alignment with regional and global objectives. GDCL combines strategic supply chain pillars like asset, consignment, and loaner management with operational areas of Customer Service, Warehousing, Distribution, and Transportation. This position is critical in ensuring reliable, compliant, and cost-effective distribution and customer logistics operations within the Israel Orthopaedics market.

Responsibilities

• Provide strategic and operational leadership for GDCL activities across Israel, ensuring alignment with regional and global objectives
• Lead and develop local GDCL teams, fostering accountability, talent development, and a culture of continuous improvement
• Lead and finalize the local aspects of the Legal Entity Separation (LES) resulting into the set-up of an independent and sustainable DePuy Synthes Supply Chain organization
• Own order-to-cash logistics performance, including order fulfillment, distribution, warehousing, transportation, and customer delivery metrics
• Partner with Commercial, Customer Service, Quality, Regulatory, and Finance to ensure service excellence, compliance, and financial discipline
• Manage and optimize third-party logistics (3PL) partners, including contract performance, service levels, and cost management
• Ensure compliance with GDP, regulatory, and quality standards, addressing risks and leading corrective actions where required
• Drive process improvement initiatives to enhance efficiency, reduce cost-to-serve, and improve customer experience
• Lead regional change initiatives from a supply chain perspective, including system enhancements, network optimization, and business transformation projects
• Manage and optimize local and in-field consignment inventory, including instrument investment utilization, loaner management and optimization

Requirements

• Bachelor's degree required (Supply Chain, Logistics, Business, Engineering, or related field)
• Typically 5+ years of progressive experience in supply chain, logistics, customer logistics, or distribution operations
• Demonstrated people leadership experience, including managing supervisors and/or senior individual contributors
• Strong experience in order fulfillment, distribution, and customer logistics within a regulated environment (e.g., MedTech, Pharma, Healthcare)
• Proven ability to manage external logistics partners and complex vendor relationships
• Experience in licensed import and distribution activities
• Experience driving process improvement, operational excellence, and cost optimization initiatives
• Strong analytical, problem-solving, and stakeholder management skills
• Fluent in English and Hebrew

Nice to have

• Master's degree or MBA preferred
• Experience supporting multi-country or regional EMEA operations
• Familiarity with SAP or similar ERP systems and logistics performance dashboards
• Experience operating in a matrixed, global organization
• Background in medical devices or healthcare supply chains
• Background in Lean Management is a plus
• Certifications: Lean, Six Sigma, APICS, or similar certifications preferred

We offer

• Hybrid work mode
• Full-time employment
• Anticipated base pay range: xxxxx (plus an annual bonus with set target (% of pay) depending on pay grade/location or sales commissions)
• Vacation days
• Parental leave for a minimum of 12 weeks
• Bereavement leave
• Caregiver leave
• Volunteer leave
• Wellbeing reimbursement
• Programs for financial, physical and mental health
• Service anniversary and recognition awards
• Participation in several insurance plans (subject to terms of respective plans)